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We are connected to the dual system - DER GRÜNE PUNKT

Return and Refund

Return and Refund

If you are not satisfied with the goods, you can return them within 14 (fourteen) working days from delivery of the goods and receive a refund. Make sure that your product has not been used and send the goods back to us in the original packaging with all accessories and with all packaging components. Use a suitable, protective outer packaging of your choice and ensure adequate protection against transport damage.

Please fill out the following form and enclose it with the return. Return_form

After the return has been received, our logistics department will check the returned goods, after which the refund or exchange will be made immediately. The amount to be refunded will be automatically credited to the payment method deposited with the order.


Please also note our cancellation policy.